Civic engagement – Beyond just publicly sharing information, governments must actively explore new ways to interact with citizens and provide them with contextual data. Including community groups in the process, which may be viewed as untapped government departments, promotes transparency and opens additional resources. Further, governments that embrace communication with the public make it easy for people to provide and find feedback. Through channels such as social media, citizens can contribute commentary that directly influences government decisions.When
When data-driven rationales and logical thought processes are made clear to the public, governments better justify their priorities, budgets, and …
Source: A smart approach to smart cities | Technology | Business Review Europe